Use case diagram for hotel booking system
Comprehend the hotel booking system’s functionality with this use case diagram.
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About this use case diagram for hotel booking
This use case diagram for a hotel booking system focuses on the interactions of various users with the system. The major actor in this diagram is the guest. The guest interacts with the system to perform the following important tasks such as looking for hotels, making bookings, checking in, and checking out.
The guest may also modify any booking details or even cancel bookings as required. This can only be done if the guest has confirmed the booking. These use cases help the user to avoid the issues faced due to rigid hotel booking experience.
The receptionist and hotel manager are additional participants who manage and supervise these operations. The receptionist conducts check-in and check-out, confirms room availability, and assists with reservation changes.
The hotel manager plays an even bigger responsibility, ensuring that the system runs well. He is involved in controlling room availability and resolving more complicated guest queries. These queries can be related to searching rooms, booking and payment, etc.
The payment gateway actor enables financial transactions by ensuring that payments are safely processed. These exist when a guest makes a reservation. The existence of a payment gateway is critical for ensuring the booking system's integrity and security because it handles sensitive payment data.
The system's functionality is expanded with a few optional features such as emailing booking confirmations and managing changes. These add value to the booking system by improving the user experience. This is achieved by keeping visitors informed and providing flexibility in booking arrangements.
Overall, this diagram illustrates the system's entire flow. This involves ensuring that all use cases of the hotel booking system i.e. from searching hotels and making reservations to processing payment and check-out are seamlessly integrated.
The clear separation of duties among various system actors as shown in the use case diagram guarantees that the hotel booking system is efficient and user-friendly, meeting the demands of both guests and the people related to the hotel such as the receptionist and the manager.
