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What’s in Edraw Creative Assets?
Extra Edraw Community Templates
Gain access to 5,000+ extra delicately made templates on EdrawMax and 1,000+ extra templates on EdrawMind. Tap into professional inspiration and effortlessly kickstart your projects.
AI Features of EdrawMax and EdrawMind
Create flowcharts, mind maps, presentations, videos, and more with a single click. Detect flaws, receive optimization suggestions, generate detailed reports, and predict trends by asking AI to analyze your diagrams and charts. Streamline your workflow with Edraw AI, a one-stop solution.
Confidentiality
All information and file transfers are secured with the highest level of SSL encryption.
Secure
Your financial/personal information is protected with advanced encryption fraud protection.
30-day Money Back
We promise up to a 30-Day Money-Back Guarantee. Refunds will be approved under the accepted circumstances.
Technical Support
Your satisfaction is our top priority. We provide you with instant technical support services.
Frequently Asked Questions
1. What is the EdrawMax all-platform? What is the difference between EdrawMax Desktop and EdrawMax Online?
EdrawMax supports all-platform uses, including Win, Mac, Linux, and Online.
EdrawMax Desktop is the software that you can install on your computer, and files are processed locally on your computer.
EdrawMax Online is an online, browser-based service where files are uploaded and processed on our servers.
EdrawMax Desktop is the software that you can install on your computer, and files are processed locally on your computer.
EdrawMax Online is an online, browser-based service where files are uploaded and processed on our servers.
2. Should I choose a subscription plan or a perpetual plan?
Subscription plans provide flexible renewals and cancellations at a lower price per payment. The perpetual plan, however, offers long-term value, including all features of the subscription plans, along with a perpetual free upgrade and 10GB of cloud storage.
3. Will my plan be automatically renewed?
The subscription plans automatically renew at the end of each term, and you will be charged for the subsequent period.
The perpetual plan is a one-time charge, not a recurring subscription.
The perpetual plan is a one-time charge, not a recurring subscription.
4. I have a subscription plan at EdrawMax. Can I upgrade to a perpetual plan?
Yes, you can upgrade at any time you wish. However, it is NOT possible to deduct your subscription payment from the price of the perpetual plan.
5. How can I cancel my subscription?
You can go to your Wondershare account center to have it canceled.
Step1: Sign in to Wondershare Account Center.
Step2: Select Plan & Product - Manage Subscription, under the plan you'd like to cancel.
Step3: Select Cancel Subscription.
Step4: Choose the reason for cancellation, and then select Continue.
Step5: Follow the on-screen instructions to complete your cancellation.
If you have trouble with the canceling subscription process, please submit a ticket to Support Center. Or you can email us at support@edrawsoft.com.
Step1: Sign in to Wondershare Account Center.
Step2: Select Plan & Product - Manage Subscription, under the plan you'd like to cancel.
Step3: Select Cancel Subscription.
Step4: Choose the reason for cancellation, and then select Continue.
Step5: Follow the on-screen instructions to complete your cancellation.
If you have trouble with the canceling subscription process, please submit a ticket to Support Center. Or you can email us at support@edrawsoft.com.
6. What happens to my files when I cancel my subscription?
Your account will be converted to a free account with limited features & resources when you cancel your subscription. However, you can still access the files that you have previously created. You can always upgrade your account again to re-gain access to the premium features & resources.
7. Which payment method do you accept?
We accept all common credit cards, PayPal, bank/wire transfer, and more local payment methods. Click on the [BUY NOW] button and select the country you are in to see all available local payment methods.
8. What is device management? How to manage the
devices under my account?
One account can be used on 3 devices. Once you have logged in to 3 devices, you cannot log in to other devices. At this point, you can use the easy device management function to delete unused device(s) from your account, and then you can log in to the new device to continue to use.